CGI and Caisse Alliance announce 10-year agreement to transform member digital banking, leveraging ebankIT’s platform

This initiative advances secure, personalized and resilient digital banking experiences, supported by CGI’s AI-powered managed services.

CGI, one of the largest independent IT and business consulting services firms in the world, today announced a 10-year agreement with Caisse Alliance to modernize its member digital banking platform through deployment of ebankIT’s nXP solution. This collaboration strengthens Caisse Alliance’s ability to deliver secure, scalable and future-ready digital services. The initiative will strengthen Caisse Alliance’s Allia digital banking platform, enabling enhanced digital services while preserving the trust, reliability, and continuity members expect from their credit union through a smooth, carefully managed transition.  

Under the agreement and building on CGI’s existing relationship with Caisse Alliance, the transformation is designed to deliver tangible outcomes for members and the business, including faster access to digital services, more relevant personalized experiences, and accelerated time-to-market for new offerings, while maintaining operational stability. 

“This partnership represents a strategic investment in the future of our members and our organization,” said Pierre Dorval, President and Chief Executive Officer of Caisse Alliance. “Partnering with CGI and ebankIT allows us to strengthen our digital capabilities while remaining true to the values that define our credit union.” 

CGI and ebankIT will work collaboratively on the integration and configuration of the nXP platform, combining sector expertise, proven product capabilities, and disciplined delivery to provide a secure, scalable, and resilient digital banking solution. CGI brings deep financial services experience and a governed delivery approach to support a secure, robust, and predictable implementation.  

The engagement also includes CGI’s AI-powered managed services to support the stability, performance, and evolution of the platform over the life of the agreement. The platform will enable the ongoing evolution of Allia, building on its existing foundation to enable Caisse Alliance to introduce new capabilities over time as member needs and market demands change. 

“This collaboration reflects CGI’s long-standing commitment to supporting credit unions through meaningful and well-governed digital transformation,” said Neville Ashleigh, Senior Vice-President responsible for Services to Credit Unions, CGI Canada Operations. “By prioritizing stability and member trust, we help our clients innovate confidently while continuing to serve their communities.” 

In anticipation of Open Banking’s launch in Canada, the solution is designed to support future ecosystem integrations and secure, data-driven services, ensuring Caisse Alliance remains prepared as member expectations and the regulatory landscape evolve. 

“In partnership with CGI, we are pleased to bring the full capabilities of the ebankIT nXP platform to Caisse Alliance,” said João Pinto, Board Member at ebankIT. “Together, we are delivering a secure and scalable digital banking solution designed to support Caisse Alliance’s long-term strategy.”  

We are pleased to bring the full capabilities of the ebankIT nXP platform to Caisse Alliance

João Lima Pinto, Co-founder and board member of ebankIT

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