ebankIT Omnichannel Platform has been highlighted in the recently published Market Guide for Digital Banking Multichannel Solutions, released by Gartner. The world-renowned technology consulting company listed ebankIT as a representative vendor with a leading product that follows the best and most innovative practices in the market. ebankIT is identified as a solution that enables financial institutions to rapidly adapt and optimize services through an exceptional customer experience.
Gartner’s Market Guide for Digital Banking Multichannel Solutions is one of the most important and influential reports on the digital banking landscape. To be included in the list, vendors must excel in customer channel development and incorporate the deployment of services across multiple channels, as well as capabilities that offer a seamless transition from one channel to another.
According to Gartner, Bank CIOs (Chief Information Officers) should evaluate these solutions as a way to improve the customer experience through process consistency and reduced development by leveraging APIs and other reusable code components for common banking functions. ebankIT Omnichannel Digital Banking Platform is one of the ready-to-market solutions that is highlighted as a market recommendation.