With the interaction between customers and their financial institutions shifting more and more to the digital, user experience has never been as important as it is today. The capacity and speed of innovation and the interchangeability through the various digital channels are becoming the focal criteria for choosing a new banking platform. Understanding the relevance of an informed choice for a complete and out-of-the-box solution, Forrester dedicated its latest report to the analysis of Digital Banking Engagement Platforms.
ebankIT omnichannel digital banking solution was classified, by the global market research company, as a pure-play digital banking platform, highlighting the ability to provide exquisite customer experiences and enhanced new business features. The flexibility and scalability of the solution, as well as its modular approach, were also referred to as criteria for the category.
Once again, ebankIT is recognized for its omnichannel and seamless solution that creates the ultimate digital banking experience across all business lines: Retail, SMEs, and Corporate banking.
The Now Tech: Digital Banking Engagement Platforms, Q1 2021 report is available at Forrester behind a paywall.