Kuwait International Bank has won the "Excellence in Digital Leadership & Customer-centric Banking" Award from the International Union of Arab Bankers.
This recognition highlights the Bank’s exceptional performance in advancing digital infrastructure and its unwavering focus on elevating customer service across all innovative initiatives.
It reflects the bank’s strategic focus on innovation and its ability to meet evolving customer expectations in a rapidly digitizing financial landscape.
The award also reaffirms KIB’s digital leadership in Islamic banking at a time when 73% of GCC customers favor digital banking (KPMG), underscoring how the Bank’s approach to customer experience may be redefining industry standards within Kuwait’s financial sector.
The award was presented during the 11th edition of the Banking Excellence and Achievement Awards ceremony, hosted by The Banking Executive Magazine in Beirut, Lebanon.
We extend our warmest congratulations to KIB on this well-deserved achievement. At ebankIT, we’re proud to support visionary institutions like KIB with our omnichannel digital banking platform, helping them deliver seamless, secure, and customer-centric experiences that drive industry recognition.