Metropolitan Commercial Bank wins Editors' Choice" Award at the Banking Tech Awards USA

Metropolitan Commercial Bank (MCB), a full-service commercial bank based in New York City has been recognized with the esteemed "Editors' Choice" Award at the Banking Tech Awards USA for its Digital Onboarding and Omnichannel Banking, reinforcing its position as a leader in financial innovation.

Metropolitan Commercial Bank (MCB), a full-service commercial bank based in New York City has been recognized with the esteemed "Editors' Choice" Award at the Banking Tech Awards USA for its Digital Onboarding and Omnichannel Banking, reinforcing its position as a leader in financial innovation.

Powered by ebankIT omnichannel digital banking platform, MCB’s digital onboarding capabilities enable seamless digital onboarding, frictionless external account funding, and a wide range of secure online transactions, including Zelle transfers, bill payments, and remote check deposits.

ebankIT's platform is a core element of MCB’s Modern Banking in Motion initiative that aims to enhance the Bank’s ability to deliver personalized finance solutions and adapt to future advances in banking through powerful digital tools.

An improved digital banking experience 

Fully digital onboarding

A fully digital process that allows retail customers to open a new account, fund it and ordering a debit card within the same seamless experience.

Immediate account funding

Eliminates the need for separate steps between account creation and funding. Reduces drop-off rates by ensuring customers complete the full onboarding journey. 

Real-time customer support

Through integrated fintech tools users can receive instant assistance through a live online chat feature, including screen sharing option.

"We are deeply honored to receive this award, which celebrates our continued commitment to advancing digital banking and delivering a seamless, intuitive onboarding experience for our clients. Innovation is at the heart of everything we do, and this recognition showcases our commitment to the MCB digital innovation project Modern Banking in Motion. 

- said Dixiana Berrios, Chief Operating Officer at Metropolitan Commercial Bank in a press communication.

The Banking Tech Awards USA recognizes and honors institutions who excel and innovate in the banking technology field. Winning the "Editors' Choice" Award reflects MCB’s commitment to delivering seamless, client-centric digital experiences.