The ebankIT Digital Platform product release 5.2 fulfills the customer journey through the Campaign Analytics feature. Target your customers with effective campaigns and maximize your ROI.
Enhance your customer satisfaction through data insights that help you deliver the right offer at the right time.
Customer Journey is fundamental to the ebankIT Omnichannel Digital Banking Platform.
- Clients Campaign Journey - when and where customers make their buying decision;
- Priority algorithm that defines the campaign shown in each channel
- Target audience analysis increases sales and makes marketing teams more autonomous;
It’s essential to identify customers’ needs and evaluate them to make the best business decisions and achieve greater customer satisfaction.
A personalized experience can put you ahead of the competition!