Established in 2014, ebankIT is a global company with offices in Porto, New York and London. ebankIT was created by a group of technology consultants specialized in the financial services sector, underpinned by their experience in digital transformation projects in Retail Banking. Based on this track record and the analysis of the financial sector’s requirements, they founded the company and developed their unique omnichannel banking platform (The ebankIT Digital Platform) product. The platform helps banking businesses realize their full potential and strengthen customer relationships while minimizing costs and increasing digital revenues.
ebankIT Omnichannel Innovation’s vision is about shaping the digital banking experience with a fast, smart, and innovative banking platform with out-of-the-box omnichannel capabilities.
ebankIT continues its upward trajectory and has made it evident by being recognized as one of the Top 10 Global Emerging Stars in KPMG H2 Ventures Fintech 100 in 2015/16 and named by Gartner as one of the 7 Vendors Worldwide that support digital banking across all key areas. In 2019, ebankIT won “Best of Show at Finovate Fall New York City” in New York.
Architect Behind ebankIT
Renato Oliveira is the President and Founder of IT Sector Group and Chairman of ebankIT Omnichannel Innovation. He graduated in Applied Mathematics from Portucalense University and holds an MBA in Executive Business Management from AESE/IESE Business School. Renato has over 25 years of experience in the financial sector and software development, and worked in digital transformation areas of clients such as Millennium BCP, Caixa Geral de Depósitos, Standard Bank.
Driving to New Heights Through Innovative Offerings
According to Renato, ebankIT’s route to success lies in empowering banks to lower each transaction’s cost, do more with fewer resources, grow wallet share, embrace new high-potential business models and income streams that present themselves in the digital world. This vision is applied to national and international business – at the same pace.
One of the main advantages of the ebankIT product is that it has a set of pre-defined core services with modular scalability potential that can quickly be interfaced with any agnostic core system and rich business middleware from another banking system. The company also has well-structured and comprehensive applications for web, smartphone, and smartwatches, whose architecture is open with an API gateway to incorporate world-class innovations, solutions from other fintech providers and flexible delivery through partners. The combination of these differentiating factors contributes to creating one of ebankIT‘s strongest points. Its leadership in time-to-market and the presentation of results, with a constant focus on user experience in all its developments helps to gain a competitive advantage.
The ebankIT‘s Digital Platform integrates all channels with front and back–office systems, ensuring a frictionless customer experience. It also offers a reduced time-to-market implementation, resulting in increased service levels. Financial institutions can expect a 20% reduction in operational costs and a revenue increase per customer, which is around 50%.
Addressing Industry Challenges Via Disruptive Technology
Renato Oliveira admits that disruptive technologies have been part of the business narrative for some time now. Many expectations are aligned with how technology will help to solve many of the current compliance challenges, and at the same time, revolutionize the financial sector – appealing to an urgent digital transformation of the financial sector.
He considers that bringing digital transformation in the financial sector is a major challenge itself. One of the biggest concerns is Cybersecurity, which is always present in all of the project developments. ebankIT provides a platform and a digital channel through mobile phones that meet the highest standards of quality of features and security, thereby enabling customers to connect, authenticate, and perform banking operations online.
Broadening the Market with Better Business Prospects
Last year was very profitable for the company as it successfully achieved business growth on an international scale. With an already high level of exports of its products (about 99% of sales), ebankIT’s current objectives focus on strengthening its presence in strategic markets such as North America (where it already has established partnerships), Canada and the USA. It also envisions to enter aspiring new markets in Europe, namely the United Kingdom, France, and Germany, where some of the most sophisticated banking players in the world are to be found. Simultaneously, the company also intends to increase its presence in South Africa and the Middle East, building on the successful projects underway in these regions.