A simplified banking experience: ebankIT is FNB Mozambique's partner in digital transformation

Revolutionizing Banking: ebankIT powers FNB Mozambique’s digital transformation

FNB Mozambique recently unveiled a trio of cutting-edge digital channels – an App, Internet banking, and a new website – in partnership with ebankIT omnichannel digital solution – to deliver the best banking experience for FNB Mozambique customers. 

FNB Mozambique embarked on an exciting journey towards the future, dedicated to enhancing its customers’ banking experience and modernizing its digital channels. To simplify banking operations and ensure practicality as well as security, FNB Mozambique launched intuitive digital channels such as a Mobile App, Internet Banking and a new website. These cutting-edge solutions aim to provide assistance and convenience to customers.

FNB’s new digital platform reinforces the bank’s promise of helping its clients, offering a more intuitive and seamless banking experience. FNB customers can rest assured about the security and convenience of the bank’s digital channels - access to the FNB On app can be done via facial recognition and fingerprint. At the same time, the traditional PIN entry option remains available.

The new digital channels bring a series of advantages to our customers: from its security aspect to content display personalization and simple steps to perform daily operations, open savings accounts, transfer to wallets accounts, amongst others.

- Sansão Monjane, FNB’s Chief Digital and Information Officer. 

As a result of adopting the ebankIT platform, FNB Mozambique is able to effectively compete with other banks in the market and stand out due to its unique offerings and the reliability of its solution.

- Maria José Gonçalves, COO of ebankIT.

 

ABOUT FNB

FNB Moçambique S.A., a subsidiary of the FirstRand Group, began its activities in Mozambique in 2007 with the acquisition of Banco de Desenvolvimento e Comércio (BDC).  With a focus on providing financial services to the Mozambican business sector, FNBM is a Corporate and Investment Bank that also operates in commercial and retail banking, with Leasing and Asset Financing solutions, Transactional and Commercial Solutions, Short-Term Insurance and Memorandums of Understanding.
FNB operates through a network of 15 branches spread across 8 of the country's provinces, more than 40 FNB ATMs, around 1170 SIMO ATMs including several ADTs and POS, with services complemented by various electronic payment functionalities: Online Banking, cash collection service, Host to Host integration into Corporate clients' financial systems, validation of reconciled payment references, mobile payments and ATM payments. FNB is guided by a strong customer-centric culture and an independent banking system prepared to adapt products and solutions to customer needs, making them accessible to all.