In a world where digital transformation is accelerating, banks must prioritize developing resilient technology to stay competitive, secure, and reliable in the face of ever-changing challenges. It is imperative to guarantee seamless and secure operations to overcome technical malfunctions, sudden spikes in activity, cyber threats, or even new technical challenges like emerging technologies and our responses and adaptations to them.
In this article, Pedro Azevedo reflects on his long experience leading technology improvements at ebankIT and the key actions that have allowed him and his team to transform technology to meet the requirements of a new era of banking.
With over 20 years of experience in digital banking, Pedro Azevedo has known various roles, from solution development to system architecture and product management. His versatility in engineering, management, and executive roles enables him to prioritize seamless information flow among stakeholders, a vital element for achieving successful outcomes.
With a deep understanding of the driving forces behind ebankIT's success, Pedro Azevedo delves into the strategies that financial institutions can implement to develop resilient technology solutions that are both long-lasting and cost-effective.
Due to the pandemic and shift in consumer behavior, there has been an urgent need for modernization and digital transformation. Hence, it is crucial for financial institutions to adopt agile and scalable technology that functions around the clock to enhance customer service, combat cyber threats, and safeguard valuable data.
With the rapid adoption of technologies such as cloud computing in the banking sector and the rise of new technologies such as Gen AI, banks need to quickly establish plans that include these technologies to meet market and client expectations.
ebankIT provides an extensible solution that seamlessly integrates with core banking systems and ensures the resilience of digital channels to prevent vulnerabilities from being exploited.
With a foundation rooted in modularity and scalability, it can meet evolving business demands and technological advances of financial institutions and their customers. This adaptability guarantees that as the bank expands, the platform can effortlessly scale without sacrificing performance or security.
By leveraging a microservices architecture, ebankIT can independently scale different components of the platform based on demand. This modular approach enhances resilience and allows for targeted performance improvements.
Scalability is vital for maintaining service continuity during unexpected surges and ensures that the bank’s technology remains resilient and capable of withstanding future challenges.
Furthermore, the ebankIT platform supports advanced load balancing techniques to distribute incoming traffic evenly across servers, preventing any single point of failure and maintaining consistent performance levels.
It also guarantees user experience resilience, ensuring a seamless and responsive experience even in unexpected situations like system errors, high traffic, or disruptions.
The aim is to minimize frustration and support people with accessibility needs, incorporating inclusive design principles such as keyboard navigation, screen reader compatibility, and customizable visual settings.
This approach helps create a reliable and accessible platform, fostering a positive experience for all users regardless of any challenges they may face.
Additionally, the ebankIT Studio, a low-code tool within the platform, ensures that the code is seamlessly integrated with the platform’s security modules. It enhances the bank’s overall security posture, a critical component of technological resilience.
Regarding the ease of integration with third parties, the ebankIT platform has a robust API framework. Built with an API-first, domain-driven approach, it provides a comprehensive set of RESTful APIs. This approach facilitates easy integration with various systems, including core banking and third-party services.
Using industry-standard protocols such as JSON, XML, and OAuth 2.0, ebankIT ensures secure and efficient data exchange between systems. This enables the platform to work seamlessly with both legacy and modern systems, ensuring that you can leverage existing investments while modernizing your digital banking capabilities.
Establishing strategic partnerships is crucial for maintaining technological resilience as well. Fintechs offer access to specialized expertise, that can assist banks in staying ahead of the competition by swiftly adjusting to evolving market needs.
By partnering with technology providers such as ebankIT, banks can fortify their technological groundwork, tap into collaborative resources, establish scalable infrastructure, streamline expenses, and enhance resilience.
In the face of disruptions, fintech partners facilitate the rapid implementation of cutting-edge technologies such as Gen AI to meet clients' needs.
Stay relevant at super-speed
Technology is always changing, and the pace is moving faster and faster. Technology experts must shift their focus towards strategic planning and improve internal communication to highlight the importance of relevant technologies in driving the digital transformation of banking operations.
Through collaboration with industry experts, embracing innovation, pooling resources, and prioritizing robust security and compliance, banks can establish and maintain a resilient technological foundation.
A strategic partnership not only bolster the bank's capacity to endure and bounce back from disruptions but also position it for success in a dynamic and competitive financial environment.
ebankIT provides banks with the tools, technologies, and support needed to build a resilient, secure, and adaptive digital infrastructure.
By partnering with us, your bank can confidently face the challenges of the digital age, ensuring continuity, compliance, and customer trust at every turn. By developing and maintaining low-code solutions, banks have greater control over security and compliance.