Blog highlights
Smarter identity solutions for secure digital banking
Executive summary
- Combining trust with frictionless banking experiences
- Real-time Identity verification with advanced biometrics.
- Context-aware verif..
Blog highlights
Coast Capital ranked #1 in Best Mobile Banking Experiences amongst all Credit Unions in Canada
Executive summary
- Coast Capital ranks #1 among all Credit Unions in Canada.
- Ranked #6th overall nationwide.
- The partnership with ebankIT was a key dr..
Blog highlights
From reactive to proactive banking: ebankIT’s Agentic AI is shaping financial services
Executive summary
- ebankIT is revolutionizing conversational banking, enabling real banking tasks like transfers and spending analysis.
- An AI 2.0 that..
Blog highlights
African Bank won "Best Digital CX – Account Opening and Customer Onboarding’ at the Digital CX Awards 2025
Executive summary
African Bank has been recognized as the winner of the “Best Digital CX – Account Opening and Customer Onboarding”
This accomplis..
One login, multiple accounts: redefining digital banking convenience
Reduce frustration for SMBs.In 2025, customers expect the same fluid experience from their bank...
The key to driving positive reviews for your banking app
Customer feedback is essential for a financial institution to understand their needs in order to...
How to improve users’ banking experience: 7 lessons banks can learn from agile fintechs
Both UX and CX can be competitive differentiators that play a vital role in winning new customers...
ebankIT and CGI partnership - Beyond the digital banking roadmap
Critical factors for digital banking success
Many Canadian credit unions and community banks are...
What slows down commercial account opening? 5 mistakes to avoid
Account openings play a key role in driving revenue for financial institutions. However, nowadays,...
ebankIT highlighted in Gartner’s Top Tech Trends in Retail Banking for Product Leaders 2025
Gartner®, in the Top Tech Trends in Retail Banking for Product Leaders2025, mentioned ebankIT for...
Coast Capital launches digital commercial banking solution and renews long-term strategic partnership with ebankIT
Coast Capital Savings’ commercial solution empowers business members with a suite of powerful...
Banking analytics: 5 ways to improve your digital banking strategy
Without data-driven insights, FIs may promote the wrong products to the wrong customers, leading...
The future of Community Banking: is the branch dead?
Five years on, despite the significant digital disruption, physical branches remain essential and...
Banking trends
Artificial intelligence, machine learning, cyber-security and open banking, are some of the banking trends for this year.
Technology
Discover how banks and credit unions can gain a competitive edge by integrating innovative technology.
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