FNB unveils innovative omnichannel banking solution enhancing customers banking experience

2 min read


On Wednesday, October 25th, FNB Moçambique made a significant advancement in their banking services by launching three digital channels: an app, a website, and Internet Banking services with the primary aim of enhancing and simplifying the banking experience for FNB customers.

The app, called FNB ON, brings innovations such as access to banking services via cell phone, requiring facial recognition or a fingerprint, without leaving aside the conventional way of entering a PIN. The platform also allows users to customize the display of content according to their preferences, define the most frequent transactions and keep them as favorites.

FNB ON brings a number of advantages to customers, who can count on convenience, security and simplicity from the first time they use it.

- Sansão Monjane, FNB's director of Electronic Banking and Information Technology.



For 16 years, our efforts have been fundamental in helping families and businesses to prosper and make their dreams come true. That's why we want to bring you solutions that are simple and secure.

- Peter Blenkinsop. CEO of FNB



FNB Moçambique S.A., a subsidiary of the FirstRand Group, began its activities in Mozambique in 2007 with the acquisition of Banco de Desenvolvimento e Comércio (BDC).  With a focus on providing financial services to the Mozambican business sector, FNBM is a Corporate and Investment Bank that also operates in commercial and retail banking, with Leasing and Asset Financing solutions, Transactional and Commercial Solutions, Short-Term Insurance and Memorandums of Understanding.
FNB operates through a network of 15 branches spread across 8 of the country's provinces, more than 40 FNB ATMs, around 1170 SIMO ATMs including several ADTs and POS, with services complemented by various electronic payment functionalities: Online Banking, cash collection service, Host to Host integration into Corporate clients' financial systems, validation of reconciled payment references, mobile payments and ATM payments. FNB is guided by a strong customer-centric culture and an independent banking system prepared to adapt products and solutions to customer needs, making them accessible to all.

Read more about it here: https://www.diarioeconomico.co.mz/2023/10/25/negocios/empresas/fnb-lanca-plataformas-digitais-para-simplificar-o-acesso-aos-seus-servicos/ 


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