Blog highlights
What SMBs want from their financial institution and how credit unions can deliver it
Key takeaways
- Small‑business owners are driving strong demand for tailored banking products and expect more than basic accounts and low fees.
Cash‑f..
Blog highlights
How AI‑driven platforms reduce costs, boost resilience, and improve experiences
Key takeaways
AI must move from experimentation to measurable ROI by scaling efficiently across processes, channels, and customer journeys.
- Agentic..
Kuwait International Bank's (KIB) new strategy focuses on becoming more customer-centric
Kuwait International Bank’s goal is to become a “Bank for Life” for its customers – putting their...
How Credit Unions must adapt to win new digital customers
Credit Unions were founded with the promise of “people helping people”. This is mainly what...
OTP Bank Hungary: a market-leading bank in the digital age
Andras Kuharszki, Managing Director of OTP Bank Hungary, shared with Qorus and ebankIT his...
From chatbots to OCR: The transformative role of generative AI in finance
Overall, there is a widespread agreement that businesses are poised to invest in AI over the next...
How Erste Bank Hungary meets client demands through digital transformation
Laszlo Bek-Balla is the Head of Digital & Contact Center at Erste Bank Hungary. In this interview...
Finovate Europe 2023: curating innovative technology in Fintech
Finovate Europe returns to London on March 14th and 15th. As Fintech innovation continues to rise,...
Exclusive Interview with the director of Banco Cooperativo Español for Global Digital Banking Radar 2023
Pablo Ruiz Correa, Director of Innovation and Digital Business Strategy at Banco Cooperativo...
Glia and ebankIT's new partnership aims to humanize digital banking
Glia, the leading provider of Digital Customer Service (DCS), and ebankIT announced a partnership...
Market Guide for Digital Banking Multichannel Solutions by Gartner®
Gartner, Market Guide for Digital Banking Multichannel Solutions, Jason Malo, Jeff Casey, 5...
Banking trends
Artificial intelligence, machine learning, cyber-security and open banking, are some of the banking trends for this year.
Technology
Discover how banks and credit unions can gain a competitive edge by integrating innovative technology.
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